Guide

Cleaning and care

Erase on a dry surface with a clean eraser, and use water and a microfibre cloth when the board needs more. Never use soap on the writing surface.

In short

Surface	After use	Thorough clean	Avoid
Ceramic steel and glass	Clean eraser on a dry surface	Water and a microfibre cloth, if needed an alcohol-based whiteboard cleaner (isopropanol)	Water with the eraser, soap-based cleaners, window cleaner
Fabric	Vacuum, dry-brush	Slightly damp cloth, fabric soap solution	Too much water, hard rubbing
Cork and Bulletin Board	Wipe with a slightly damp cloth, then dry	Slightly damp cloth, mild soap solution	Damp edges for long periods
Oiled oak	Soft, slightly damp cloth	Solid oiled oak: shallow scratches may be sanded and oiled	Leaving it wet

Before first use

Remove the protective film. Clean the whole writing surface with water and a microfibre cloth, and let it dry completely before you write.
After use

Erase on a dry surface with a clean eraser, and do not use water with the eraser: ink in the eraser’s microfibre cloth can dissolve in the water and smear across the board. Wash or replace the cloth often, as a cloth full of old ink puts it back on the board. All our erasers have a removable microfibre cloth that can be washed.
Thorough clean

If the board is dirtier, or the eraser does not remove the ink, use water and a microfibre cloth. Ink that has been on the board for a long time can be harder to remove. If the surface is heavily soiled, use an alcohol-based whiteboard cleaner (isopropanol). Let the surface dry completely before you write, and never write on a wet board. Never use soap-based cleaners, which make ink smear, or window cleaner, which leaves a film. Tell whoever does the cleaning.
Permanent marker

Start with water and a microfibre cloth. If that is not enough, try an alcohol-based whiteboard cleaner (isopropanol). Some stains may remain. If ordinary whiteboard marker is hard to erase, try another brand and replace the eraser cloth too.

Fabric

Vacuum and dry-brush. Treat stains with a slightly damp cloth and, if needed, a soap solution for fabric. Do not soak the fabric or rub hard. A fabric cleaner does not belong on the writing surface.
Cork and Bulletin Board

Wipe with a slightly damp cloth, with a mild soap solution if needed. Wipe again with a damp cloth, then dry. Do not leave the edges damp for long.
Oiled oak

Wipe with a soft, slightly damp cloth, then dry. Wipe up spills straight away. Shallow scratches in solid oiled oak can be sanded lightly along the grain and oiled with an oil that suits the finish. Test somewhere hidden first and protect nearby glass and fabric. This does not apply to lacquered or veneered parts, and deeper damage needs a furniture repairer. Oily cloths can self-ignite, so handle them as the oil manufacturer instructs.

Moving Unit and Offset Mobile

Retract the castors once the product is in place, so it rests on its feet. The advice on moving and tipping is in the instructions on the product pages for Unit and Offset Mobile.